Date of Award

8-2024

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Executive Leadership

First Supervisor

Shannon Cleverley-Thompson, Ed.D.

Second Supervisor

Michael Seils, PT, DPT, Ed.D. MBA

Abstract

The purpose of this dissertation research study was to investigate burnout in physical therapists working in the growing field of home health care. The existing body of literature shows the prevalence and impact of burnout within the general sector of health care; however, evidence is limited in the setting of home health care, and there is less research with physical therapists. A convergent parallel mixed methods approach was used to combine quantitative data from the Maslach Burnout Inventory-Human Services Survey for Medical Personnel (MBI-HSS [MP]) with professional demographic information and qualitative data from an open-ended questionnaire. The study recruited 60 home health physical therapists from Upstate New York. Quantitative analysis showed that physical therapists in home health care are at elevated risk of emotional exhaustion, and a few demographic correlations were significant with risk of burnout. Qualitative results revealed four themes which describe the importance of human connection when addressing the demands of working in the home health setting. Mixed method findings included information on the perceived demands and resources of physical therapists working in the field of home health care. The findings provided a new understanding of burnout among home health care physical therapists. The findings also have implications for home health care organizations and suggest providing human connection to manage the unique demands of physical therapy home health care providers.

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