Date of Award

8-2024

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

Department

Executive Leadership

First Supervisor

Dr. Josephine Moffett

Second Supervisor

Dr. Marguerite Brown

Abstract

Child welfare workers are critical in ensuring the safety and well-being of vulnerable children and families. However, the demanding and emotionally taxing nature of their work has led to high turnover rates, impacting workforce stability and service quality. This study explored the complex relationship between child welfare workers’ well-being and job retention, seeking to uncover factors influencing their decision to remain in or leave the profession.

This qualitative phenomenological study employed one-to-one semi-structured interviews and thematic data analysis to gain an in-depth understanding of the firsthand experiences and insights of child welfare workers regarding their professional challenges and motivations. Participants revealed four main themes: occupational strain, inadequate organizational support, adverse mental health outcomes, and work-life imbalance. These themes illuminate the intricate dynamics that shape their well-being and influence their career decisions. The study provides valuable insights to inform strategies and interventions that promote a nurturing and sustainable work environment for these dedicated professionals. Recommendations to inform policy and practice include implementing fair compensation structures, enhancing organizational support and resource allocation, developing comprehensive mental health support programs, and establishing flexible work arrangements. These recommendations have the potential to lead to positive changes, ultimately benefiting the frontline staff and leading to improved outcomes for vulnerable children and families who depend on the support and services provided by this vital workforce.

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